Terms of Service

Effective 13 August 2026

This is the agreement between your company and ours for using Rollcall. We have kept it short and readable. Please actually read it — particularly sections 5, 10 and 11, which cover what happens if something goes wrong.

1. Who we are

Rollcall is operated by Timothy Buchen, a sole proprietor based in Illinois, doing business as Rollcall. In this document "we", "us" and "Rollcall" mean that business. "You" means the organization using the service.

We are not incorporated. Rollcall is run by its founders directly, and we would rather say so here than imply a company structure that does not exist. If that changes we will update this page and tell account administrators.

By creating an account or using Rollcall, you agree to these terms. If you do not agree, do not use the service.

2. Who may use Rollcall

Rollcall is for business use. To use it you must be at least 18 years old and able to enter a binding contract.

You are responsible for everyone you invite into your organization and for everything they do with the account.

3. Accounts and security

Keep your sign-in details private, and make sure the people you invite do the same. You are responsible for activity under your account. Tell us promptly at timothy@rollcallsoftware.com if you think someone has gained access who should not have — we would much rather hear about it early.

Administrators in your organization can see, change and delete organization data, invite and remove people, and turn features on and off. Choose your administrators accordingly.

4. Your data is yours

Everything you put into Rollcall stays yours. We claim no ownership of it.

You give us permission to store, copy, process and display that data for one purpose only: running the service for you. That includes passing it to the vendors listed on our subprocessor page, backing it up, and showing it back to the people in your organization. The permission ends when you delete the data or close your account, apart from backups and audit records aging out on the schedule in our Privacy Policy.

We do not use your data to train machine learning models. We do not sell it. We do not use it to advertise to you or anyone else.

You are responsible for what you upload

You confirm that you have the right to give us everything you put into Rollcall, and that using it as the service does is lawful where you operate.

This matters most for other people's personal information. Rollcall records the names — and sometimes the email addresses — of the staff and subcontractors who hold your equipment. That is personal information about real people who never signed an agreement with us. You are responsible for:

• Having a lawful basis to collect those details and to give them to us.
• Telling those people that their name is in an equipment system, and what it is used for.
• Telling them, before you switch the feature on, that Rollcall will email them asking them to confirm equipment they hold.
• Handling their questions about their own information. We will help, but you decide.

Use it to track equipment, not people

Rollcall exists to tell you where your gear is. It is not a staff surveillance tool, and you agree not to use it as one — no monitoring of individuals beyond what is genuinely needed to know who has which item.

5. Beta software

We take backups and we work to avoid all of this. We are simply not going to promise you something we cannot yet guarantee.

6. Acceptable use

Do not:

• Break the law with it, or use it to help anyone else break the law.
• Upload data you have no right to share, or anything that infringes someone else's rights.
• Try to access another organization's data, or probe, scan or test our security without written permission.
• Reverse engineer, decompile or copy the service, except where law says you may.
• Resell, sublicense or run the service on someone else's behalf as a bureau service, unless we have agreed in writing.
• Scrape it, or hit it with automated traffic that degrades it for others.
• Upload malware, or anything designed to damage the service or its users.
• Use it to store special categories of sensitive data — health records, government identifiers, payment card numbers, biometrics. It is an equipment register and is not built for that.

If you seriously break these rules we may suspend or close your account. Where it is reasonable, we will warn you first and give you a chance to put it right.

7. Payment

Payment happens outside the product. We send a payment link or an invoice, and you pay it through our payment provider. There is no billing section inside Rollcall.

This means no card details are ever entered into Rollcall, and none reach our servers or our database. Card information goes directly to our payment provider on their own pages. We see only that an invoice was paid.

Fees, and what each plan includes, are agreed with you before you are charged. Founding customers keep the rate they signed up at. Unless we agree otherwise in writing, fees are billed in advance, are not refundable for partial periods, and exclude any taxes you owe. If you do not pay, we may suspend the account after telling you.

8. Termination

You can stop using Rollcall and close your account at any time, for any reason. Ask us and we will close it.

We may suspend or end your access if you materially break these terms, if you do not pay, or if we have to for legal or security reasons. We may also discontinue the service entirely — it is early software and we will not pretend otherwise. If we do, we will give you at least 30 days' notice and a way to get your data out.

What happens to your data

• You have 30 days from closure to ask us for an export. We will provide it in a portable format.
• After that, account and asset data is deleted within 30 days.
• Audit records are kept for at least 12 months after closure, for the reasons explained in our Privacy Policy.

9. Our intellectual property

The service, the software, and the Rollcall name and branding are ours. These terms give you permission to use the service, not ownership of it. You may not use our name or branding without permission, except to say truthfully that you use Rollcall.

If you send us feedback or suggestions, we may use them freely and without owing you anything. We would like the feedback.

10. Disclaimer of warranties

In plainer words: we do not promise that the service will be uninterrupted, error-free, or that it will never lose data. We do not promise it will meet every need you have. Section 5 explains why we are being this careful.

11. Limitation of liability

Some states do not allow these limits, so parts of this section may not apply to you. Nothing here limits liability for fraud, or for anything else that cannot be limited by law.

This cap is a real part of the deal: our pricing reflects it. If your business needs more protection than this, tell us before you sign up and we will talk about it honestly.

12. Your responsibility to us

If someone brings a claim against us because of data you uploaded — for example, because you did not have the right to give us an employee's details — you agree to cover our reasonable costs and damages in defending it. We will tell you promptly about any such claim and let you take the lead in handling it.

13. Where Rollcall is offered

Rollcall is offered to customers in the United States, and your data is stored in the United States.

The service is not directed at the European Union, the European Economic Area, or the United Kingdom, and it is not designed to meet the data protection requirements that apply there. Please do not sign up expecting it to.

14. Governing law and venue

These terms are governed by the laws of the State of Illinois, without regard to its conflict of law rules. Any dispute will be brought exclusively in the state or federal courts located in the State of Illinois, and both of us consent to those courts.

Before filing anything, please email us at timothy@rollcallsoftware.com and give us 30 days to sort it out. Nearly everything can be resolved that way, and we would rather fix your problem than argue about it.

15. Changes to these terms

We may update these terms. When we do, we will change the effective date at the top, and for changes that materially affect your rights we will email account administrators at least 30 days before they take effect.

If you keep using Rollcall after a change takes effect, you accept the new terms. If you do not accept them, close your account before that date and ask us for your data.

16. Everything else

• Whole agreement. These terms, plus the Privacy Policy, are the entire agreement between us about the service, and replace anything said earlier.
• Severability. If a court finds part of this unenforceable, the rest still stands.
• No waiver. If we do not enforce something straight away, we have not given up the right to enforce it later.
• Assignment. You may not transfer this agreement without our written consent. We may transfer it to a successor if the business is sold or merged.
• Events outside our control. Neither of us is liable for failures caused by things genuinely beyond our control, such as outages at our infrastructure providers, natural disasters, or war.
• Independent parties. This agreement does not make either of us the other's partner, agent or employee.

17. Contact

Timothy Buchen, doing business as Rollcall
Illinois, United States
timothy@rollcallsoftware.com

Email is the fastest way to reach us, and a founder reads it. If you need a postal address for a formal notice, ask and we will give you one.